How do I find my Splashtop security code?
The security code is set in the Settings tab of the remote computer’s Splashtop Streamer.
How do I reset my Splashtop password?
Support
- Login to the website my.splashtop.com (if you forgot your password, click on the “Forgot password” link, and check your email)
- Hover the mouse over your email ID at the top right of the page and choose “Account Info”
- Links for change email or password and delete account under Account Summary.
Why can’t I log into Splashtop?
Make sure your device is connected to the Internet, and proxy settings are configured properly on your machine’s network settings and/or in the Splashtop software settings. If there is a firewall or anti-virus enabled on your device, make sure the following Splashtop processes are not blocked: SRManager.exe.
How do I change my Splashtop Streamer account?
To connect again, you will need to re-sign into the Streamer with the new credentials. Or, install the Deployment Streamer instead, which is unaffected by credential changes. To find the Splashtop Account Streamer, go to https://www.splashtop.com/streamer and select Personal or Classroom.
How do I reset my splashtop MFA?
To reset Two-Factor authentication, please click your name in the top right corner and click on Account Info. From there click (change) next to Two-Step Verification to turn it off, and once it’s turned off, please turn it back on to reset Two-Step Verification.
What authenticator does Splashtop use?
Google Authenticator
Splashtop On-Prem support TOTP (Time-based One-Time Password algorithm) based 2 step verification, and verified with the following authenticator apps: Google Authenticator (Android/iPhone/BlackBerry) Duo Mobile (Android/iPhone)
How do I reset my two factor authentication?
Reset User’s Two-Factor Authentication
- Log in to the Dashboard as a Superuser or Agent Key user.
- Go to Settings > Users > User Accounts.
- Right-click the target user and select Two Factor Authentication > Reset 2FA.
- In the confirmation dialog, click Reset 2FA.
- Click Save to apply.
How do I restart Splashtop Streamer?
Log in at my.splashtop.com. On the computer list, click on the gear icon next to the desired computer and click on the “Reboot computer” option. A window will open with options to restart the streamer or reboot the computer (in the case of Windows, normal or safe mode).
Is Splashtop Streamer a virus?
No. Splashtop is a remote access tool that enables remote workers to access and control their office computers.
Can you have 2 splashtop accounts one computer?
Two Users into One Computer – Splashtop Thankfully, with Splashtop’s remote desktop solutions you can do that. For unattended access, two separate users (under the same account) will be able to connect to the desired remote computer as they normally would from the Splashtop app.
Where do I find my 6 digit authenticator app code?
- On your Android device, go to your Google Account.
- At the top, tap Security.
- Under “Signing in to Google,” tap 2-Step Verification. You may need to sign in.
- Under “Available second steps,” find “Authenticator app” and tap Change Phone.
- Follow the on-screen steps.
What happens if you lose your security key?
What happens if I lose both my security key and my phone? You’ll have a set of printed recovery codes, which you should store on paper in a safe place.
How do I reconnect to Splashtop?
– Splashtop Business – Support….Steps
- Connect to a computer with SOS.
- From the toolbar, click on the Settings icon, and you will find “Normal Reboot” and “Safe-mode Reboot” options.
- Enter a valid administrator credential for the remote computer.
- SOS does setup to reconnect after a reboot, then reboots the remote computer.
Is Splashtop Streamer free?
Splashtop Personal is free* for personal use on your local home network. Access your computer from the comfort of your couch or bedroom using an iPhone, iPad, or Android device for mobile remote access, or access your remote computer from another computer.
Is Splashtop Streamer safe?
Is Splashtop Secure? Yes, Splashtop’s remote access and remote support solutions are highly secure. All connections are protected with TLS and 256-bit AES encryption. Splashtop also comes with top security features including device authentication and two-factor authentication.