How do I get in touch with H&M?
WE’D LOVE TO HEAR FROM YOU
- CHAT WITH US. You can chat with our Virtual assistant 24/7 for answers to frequently asked questions, and be put through to a live agent if you need more help.
- CALL US. 855-HNM-SHOP. 855-466-7467 (Toll-free)
- OPENING HOURS. We offer 24/7 customer service.
- LET’S CONNECT ON SOCIAL MEDIA. Facebook.
How do I check in-store at H&M?
HOW TO ACCESS IN-STORE MODE:
- Open the H&M app on your smartphone.
- Tap the More menu (IOS) or the top left menu (Android)
- Activate In-Store Mode.
- Select the store you wish to access — use the list or map view to find nearby stores.
- Welcome to your in-store shopping tool!
What does H&M store stand for?
H & M Hennes & Mauritz AB
H & M Hennes & Mauritz AB (H&M) is a Swedish multinational clothing company headquartered in Stockholm. Its focus is fast-fashion clothing for men, women, teenagers, and children.
How long does H&M take to ship?
3-7 Business Days
Standard Shipping (3-7 Business Days) Your order will be delivered within 3-7 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.
Where is H&M originally from?
Västerås, SwedenH&M / Place founded
Where is the product number on a H&M tag?
SCAN
- Open the H&M app on your smartphone.
- Tap the scan icon (barcode) on the top right corner.
- Direct your smartphone towards the price tag of the item you want to know more about.
- To scan the item, make sure to fit the barcode in the frame.
- The product page will appear if the scanned item is available at hm.com.
Can you track H&M orders?
TRACK YOUR PACKAGE As soon as we start packing your order we will send you a shipping confirmation email with your receipt, shipping details and a link to track your parcel online. You will also be able to track your order under ‘Orders’ when you sign in at My Account.
How long do H&M orders take to arrive?
What company does H&M ship with?
Most of the time once order is shipped it’s handed over to partner delivery company such as USPS, UPS, Canada Post, Estafeta, Hermes.
What days does H&M restock online?
While H&M doesn’t have an official restock policy, it is widely known that most stores receive new shipments at 6am every day.
How often does HM release new clothes?
H&M releases 16 collections each year, with production times varying from a few weeks to six months; trendier styles see faster production and delivery times.