How do I get a new unemployment card in MA?
Phone
- Call Center Call Department of Unemployment Assistance, Call Center at (877) 626-6800.
- TeleCert Line (Automated system is operational*) Call Department of Unemployment Assistance, TeleCert Line (Automated system is operational*) at (617) 626-6338.
How long does it take to get the debit card from unemployment Massachusetts?
approximately 10 days
If you have selected debit card, you should receive the debit card in the mail in approximately 10 days. Once you receive and activate your debit card, you will have access to your first payment.
How do I request a call back from Massachusetts unemployment?
To schedule a call back to file a claim click here.
- Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.
- Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)
- TeleClaim Center hours are Monday to Friday from 8:30am to 4:30pm.
How long does a new debit card take to arrive?
Getting the new card may take as long as one week, unless you request a rush delivery, which typically cuts the wait time to a couple of days but may come with an additional fee. When you contact the bank, make a note of any confirmation number you receive.
How do I use my Cash App without a card?
To pay with Cash App online without a card, simply choose Cash App Pay as your payment method during checkout and hold your phone’s camera over the QR code generated on your desktop to scan it. After that, follow the instructions.
How can I track my EDD debit card in the mail?
Your state’s unemployment website will inform you of when you can expect to receive your debit card. This can take a few weeks after you file your claim, so it’s a good idea to be careful with your budget until your card arrives. States typically use standard mail to send your card, so no tracking is available.
How long does a replacement EDD card take?
7 to 10 business days
Replacement cards will be delivered in 7 to 10 business days from the date you order it. Once you order a replacement card, avoid requesting a second one. Ordering a second card will permanently block the first one and this may cause a delay in receiving your payments.
How do I talk to a live person at Ma unemployment?
The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available.
What is the best time to call unemployment customer service?
Avoid calling on Mondays and Tuesdays. These are the highest call volume days and you’re more likely to get through Wednesday or Thursday. Try calling after 4 p.m.
Can I use my old debit card while waiting for a new one?
When you have a month left until your card expires, call or go to your bank to ask for a replacement. This way, you can still use your old card while waiting for the new one without worrying.
What should I do if I lost my debit card?
Today: Report or lock the missing card Generally, a bank’s service representative will deactivate the card and issue a replacement. If you think the card is misplaced and there’s a good chance you’ll locate it soon, you may want to ask about the option of a temporary freeze.