How can I contact Etisalat?
Reach out to us for further assistance. Live Chat OR, Dial 101. For Non-Etisalat customers, dial 800 101.
How do I check my Etisalat business plan balance?
Alternatively, you can quickly check your postpaid balance by dialing the USSD code *142# directly from your phone app, free of charge….How To Check Postpaid Balance
- Install the My Etisalat app on your Android or iOS device.
- Next, launch the My Etisalat app and log in using your username and password.
What is Etisalat Customer Care number in UAE?
101
HOW TO MAKE A COMPLAINT
| Contact | Details |
|---|---|
| Telephone numbers (24/7) | – Free calling number for private users in the UAE: 101 – For private users outside the UAE: +971 800 2 300 – Free calling number for business users in the UAE: 800 5800 – For business users outside the UAE: +971 800 5800 |
| [email protected] |
How do I cancel my Etisalat plan?
How to cancel your monthly subscription?
- Call 101. Cancel your plan at least 48 hours before your departure so that the whole process is finished before you reach the airport.
- Close your account. Our agent will check your outstanding balance and exit fees (if applicable).
- No hidden charges.
Is Etisalat customer care number 24 hours?
If you wish to make a formal complaint, please contact our Customer Care Centre available 24 hours a day, 7 days a week, or visit Etisalat’s Business Centers, service centers and outlets. Our customer service representatives are highly trained to help in resolving your concerns and complaints promptly.
Is calling Etisalat 101 free?
Telephone number (24 hours, 7 days a week For individuals From inside the UAE, free calling number 101. Our Customer Care Representative will register your complaint in our Complaint Management System under a unique reference number.
What is Etisalat CUG plan?
Closed User Group (CUG) minutes are intra-company calling minutes allowing subscribers to make and receive calls within their designated group….
| Usage type | Usage Charges |
|---|---|
| Local calling | AED 0.3 per Min (charged on per minute basis) |
| Closed User Group (CUG) | AED 0.3 per Min (charged on per minute basis) |
What is CUG in Etisalat?
Closed User group (CUG) is a supplementary service provided by the mobile operators to mobile subscriber’s who can make and receive calls from any member associated within the group. This service is applicable for SMS also.
Why Etisalat balance is deducted?
Etisalat has many value-added services that are activated on Etisalat prepaid and postpaid SIM cards. These services deduct the high balance from SIM cards every month or day. To deactivate the 1111 Etisalat service, dial *123# and follow the instructions.
How can I cut my Etisalat postpaid plan?
You can cancel your postpaid plan through My Etisalat UAE app or by visiting your nearest Etisalat outlet or by calling customer care at 101.
Is Etisalat customer care 24 hours number?
What number is 101 in UAE?
From Sunday April 8 all Etisalat customer service numbers will be combined and will be accessible by calling 101 toll-free whether calling from Etisalat GSM or Wasel mobiles, or fixed-lines.
What is CUG local minutes?
Closed User Group (CUG) minutes are intra-company calling minutes allowing subscribers to make and receive calls within their designated group.
How do I renew my CUG?
:: To renew the member’s CUG monthly access: send renew to 303, but you have to be the group owner in order to do this.
How can I stop unwanted charges on Etisalat?
Unsubscribe by dialing *123#
How do I unsubscribe from 1111 Etisalat?
To deactivate the 1111 Etisalat service, dial *123# and follow the instructions.