How does Serta 10 year warranty work?
A Serta adjustable base may be used. Zippered mattress covers are warrantied for ten years after the purchase date from manufacturing defects and workmanship, flaws of the zipper or seams, and tearing of the fabric under normal use.
How do I claim my Serta mattress warranty?
If you have moved or if your retailer is no longer in business, please contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am and 5pm EST, Monday–Friday.
How long is warranty on Serta mattress?
10-year
Serta Mattress offers a 10-year non pro-rated warranty for Perfect Sleeper and Perfect Day mattresses and box foundations.
Does Serta have a comfort guarantee?
Serta is exclusively available at Forty Winks and offers a 90 Day Comfort Assurance Warranty. The 90 Day Comfort Assurance is available on all Serta mattresses except the Serta Torrey mattress.
What does a 10 year warranty mean on a mattress?
For the most part, mattresses and flat foundations are covered by what Tempur-Pedic calls a “10-Year Full Replacement Limited Warranty.” This coverage offers non-prorated coverage for 10 years after purchasing the mattress. (Any pumps, hoses, or remotes included with the mattress are covered for five years.)
How do I prove my mattress is defective?
Mattress Sags The inspector will measure for body indentation by stretching a string across the mattress and measuring the indentation with a tape measure. The hollow must be a certain number of inches deep, based on the warranty, to be considered saggy and defective.
Why is my Serta mattress is sagging?
Sagging is typically the result of normal wear-and-tear to your mattress. The foam materials used in mattresses tend to soften over time, as they are exposed to significant pressure every night from the sleeper’s body. Over time, this gradual softening of foam leads to a feeling of sagging, and less even support.
Does Serta have a return policy?
Return it if you don’t love it. We think you will love your new bed, but if you don’t, you can return your Serta mattress hassle-free. Our iComfort mattresses even come with a 120-day, in-home trial period. We ask that you spend at least 30 nights sleeping on your new mattress to allow your body time to adjust to it.
What is considered a damaged mattress?
Defects that are covered under the warranty include sagging of greater than 1.5”; any physical flaw in the mattress that causes the foam to split, crack, or otherwise degrade; and any manufacturing defects in the cover.
What is considered a mattress defect?
How do you know if your bed is sinking?
Signs That Your Mattress Is Really Saggy
- You Feel Like Falling From Your Bed. A sagging mattress doesn’t support your weight properly, so you’ll probably experience a weird sensation of falling from your bed or falling in the center of your bed while sleeping.
- You Wake up Tired.
- You Wake up with a Painful Back.
How can I fix the dip in my mattress?
5 Ways to Fix Mattress Sagging and Indentations
- Rotate Your Mattress. A quick fix, but not a permanent solution.
- Add a Mattress Topper.
- Vacuum Your Mattress to Redistribute Filling.
- Place Pillows Beneath the Mattress.
- Use Plywood to Reinforce Your Mattress Frame or Foundation.
How do I fix my sinking mattress?
Here are a few strategies that you can try:
- Use a Mattress Topper. Purchasing a mattress topper can help you sleep more comfortably on a mattress that is sagging.
- Rotate the Mattress.
- Replace the Foundation.
- Use Extra Pillows.
- Explore Warranty Coverage.
What happens if I don’t like my Serta mattress?
Do Serta mattresses have springs?
Support Layer. The support layer of a Serta mattress consists of either a traditional steel coil innerspring, or an all-foam support core. All of Serta’s support systems are designed to provide proper back support while you sleep.
What causes a dip in your mattress?
What causes a bed to sink in the middle?
Some of the causes of mattress sinking include: The uneven surface where you place the mattress. Liquid penetration, direct sunlight and high moisture content. Bent steel or old/broken box spring support.
Why is my mattress sinking in the middle?