How do I contact MAS?
If you have enquiries regarding the assistance provided for specific conditions, please contact our Call Centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).
What is Malaysian Airlines known for?
The national flag carrier has won numerous awards from the aviation industry, being crowned ‘The World’s 5-Star Airline’ by Skytrax multiple times (2009, 2012 and 2013) and recognition from the World Travel Awards as ‘Asia’s Leading Airline’ (2010, 2011 and 2013).
How long does it take for Malaysia Airlines to refund?
Customers should note that refunds may take up to 6 months.
How good are Malaysia Airlines?
Malaysia Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
How do I complain to Malaysia Airlines?
Malaysia Airlines
- Contact Number. Within Malaysia: 1 300 88 3000. Outside Malaysia: +603 7843 3000.
- E-Mail Address / E-Form. E-Mail : [email protected]. E-Form : Click here.
Who owned mas?
Khazanah Nasional Berhad
Malaysia Airlines
IATA ICAO Callsign MH MAS MALAYSIAN | |
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Parent company | Khazanah Nasional Berhad |
Headquarters | Kuala Lumpur International Airport, Sepang, Malaysia |
Key people | Wan Zulkiflee (Chairman) Izham Ismail (CEO) Boo Hui Yee (CFO) Ahmad Luqman COO |
Net income | MYR 60 million (2017 Q1) |
Can I get my money back from airline ticket?
For airline tickets that are purchased at least seven days before a flight’s scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours, or.
Does Malaysia have quarantine?
Individuals entering Malaysia who are 18 or older and not fully vaccinated are required to provide the results of a COVID-19 (RT-PCR) test taken within 2 days of departure. The full cost of testing must be borne by the traveler. Most travelers are not required to quarantine upon entry.
What is the best way to complain to an airline?
It’s often best to email or write to the airline’s consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted. There may be a form on the airline’s website for this purpose.
Who is MAS chairman?
Chairmen
Tharman Shanmugaratnam | May 2011 – Present |
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Goh Chok Tong | Aug 2004 – May 2011 |
Lee Hsien Loong | Jan 1998 – Aug 2004 |
Richard Hu | Jan 1985 – Dec 1997 |
Goh Keng Swee | Aug 1980 – Jan 1985 |