What is a passenger agent at an airport?

What is a passenger agent at an airport?

Passenger service agents typically work in airports, handling tickets and reservations and providing information about flights, airports, and airlines. They also may work in call centers, assisting customers with flight reservations and other questions.

What does a passenger service agent do?

Your job duties include assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane or ship. Airlines also station passenger service agents at each gate before and during boarding.

How do I become an airport customer service agent?

How to Become an Airline Customer Service Agent. Qualifications to become an airline customer service agent include a high school diploma or the equivalent. Working in an airport, the ability to obtain a Secured Identification Display Area (SIDA) badge is required.

Is a passenger service agent a flight attendant?

The passenger service agent is based in one airport, unlike flight attendants who travel from place to place. Like flight attendants, their schedule is a far cry from regular 9-to-5 office hours. Passenger service agents can work day shifts and night shifts, and even overtime when they need to.

What is the salary of airport service agent?

Passenger Service Agent salary in India ranges between ₹ 1.1 Lakhs to ₹ 3.0 Lakhs with an average annual salary of ₹ 2.2 Lakhs.

What is the salary of customer service agent in airport?

Average Air India Customer Service Agent salary in India is ₹ 2.2 Lakhs for less than 1 to 6 years of experience. Customer Service Agent salary at Air India ranges between ₹ 0.3 Lakhs to ₹ 3 Lakhs.

How do I become a passenger service agent?

Eligibility to become Airline Customer Service Agent

  1. Passed high school diploma or equivalent in relevant field.
  2. Employers will prefer candidates who have completed a bachelor’s degree in related fields.
  3. Six months to one year of work experience is required.

Do passenger service agents get free flights?

Gate agents can receive free or discounted flights based on the policy of the airline they work for. This can include free flights, reduced fares, and in some cases you can even get these benefits for their friends and family.

What is the highest paying job at an airport?

Five of the Highest Paid Aviation Jobs

  • Commercial airline pilot. Close up of a pilot’s hand while flying an aircraft.
  • Aerospace engineer. Two men discussing work in front of airplane.
  • Air traffic controller. Female air traffic controller sitting at desk.
  • Aircraft mechanic. Two aircraft engineers working on a plane.

Why should we hire you in airlines?

“You should hire me as your flight attendant because I am confident that I am able to do the job that you require and more. As somebody who’s been working on the customer service field, I know how to manage expectations and most especially exceed them through my excellent service.

How do you become an airline agent?

The qualifications you need to become an airline ticket agent include a GED certificate or high school diploma. Some employers prefer applicants with postsecondary education, but strong customer service skills and computer literacy are often more important.

What qualifications do you need to work in a airport?

You can apply directly to become an airport information assistant. Most employers would expect you to have a good standard of general education, including GCSEs at grades 9 to 4 (A* to C) in English and maths, or equivalent qualifications.

What are the top 3 skills required to be a successful ticket agent?

Most Common Skills For Airline Ticket Agents

Rank Airline Ticket Agent Skill Percentage
1 Customer Service 38%
2 Safety Procedures 17.8%
3 Airline Tickets 16.2%
4 Ticket Sales 5.9%

Which job is best in airlines?

Flying High: 7 Top Jobs in Aviation

  • Commercial Pilot. Image via Flickr by revedavion.com.
  • Aircraft and Avionics Equipment Mechanic or Technician.
  • Commercial Air Traffic Controller.
  • Aerospace Program Manager.
  • Aviation Safety Inspector.
  • Flight Instructor.
  • Flight Attendant.

How do I get hired by an airline?

5 Tips for Getting Hired

  1. Choose a good flight school. If you have already completed flight training, this will be a moot point.
  2. Get to know the airlines & aircraft.
  3. Be in top physical shape.
  4. Prepare for the interview.
  5. Be ready to discuss salary and compensation.

What is the salary of an airline ticket agent?

An early career Airline Reservation Agent with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of ₹202,261 based on 9 salaries. A mid-career Airline Reservation Agent with 5-9 years of experience earns an average total compensation of ₹230,000 based on 6 salaries.

What is the qualification of airlines?

To pursue Cabin Crew course, the student must be appearing or passed 10+2 with any stream or 3 years engineering diploma from any recognized board/university. Students who have undergraduate degree are also eligible for Cabin Crew program.

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