Does Microsoft Office have customer support?
Microsoft 365 and Office Customer Support With Microsoft 365, you can easily find ongoing technical support via chat or phone for Office and Windows plus all the individual apps included in your subscription.
How do I get Microsoft 365 support?
Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request. If you’re in the admin center, select Support > New service request. If you’re an admin on the account, call (800) 865-9408 (toll-free, US only).
How do I raise a support ticket on Microsoft?
What does Microsoft Premier Support include?
Premier Support for Partners provides the most comprehensive support plan across cloud, hybrid, and on-premises. You can include Microsoft proactive services into your offerings, benefit from a designated account manager, and get the highest queue priority with critical situation support.
Is o365 support free?
As a Tech Data reseller for Office 365 you now have unlimited access to Tech Data cloud support services, which is free with any existing or new Office 365 subscription. The Tech Data cloud support services provides Level 1, Level 2 and Level 3 support (escalation).
Why can’t I cancel my Microsoft subscription?
If you don’t see Manage on your Services & subscriptions page, and can’t cancel or turn off recurring billing, try the following: Make sure you’re signed in with the same Microsoft account you used to purchase your subscription.
How do I open Microsoft Premier Support Case?
Navigate to https://premier.microsoft.com and sign in with your Microsoft Access ID email credentials associated from invitation email.
- Enter the Microsoft Account Windows Live ID that you associated with your Services Hub account.
- Confirm you have access to a Workspace to open cases.
Does Office 365 have support?
Microsoft 365 technical support Microsoft 365 includes technical support. However, Microsoft 365 subscription support has the following limitations for Microsoft 365 Apps for enterprise or Microsoft 365 Apps for business when purchased individually or as part of a Microsoft 365 service plan.
Is Premier Support still available?
Microsoft Premier Support is no longer available for direct customers, the only option for Microsoft Support to direct customers is Unified Support from Microsoft.
How do I access Microsoft Premier Support?
How much is Microsoft support cost?
How is MSFT Unified Support Cost Calculated?
| Support Features | Microsoft Premier Support | Unified Support Core Plan |
|---|---|---|
| Support Cost | $300 per hour | 8% of annual software spend |
| Minimum Contract | $25,000 | $25,000 |
| Response Time | 1 hr critical, 2 hr standard | 1 hr critical, 8 hr standard |
How do I cancel a Microsoft subscription and get a refund?
You can request a refund of your subscription if it has been renewed within 30 days. You can try to get your refund at https://account.microsoft.com/services by signing in on your account with which you made the subscription.